1. Return Due To Change Of Mind
PedalCell LLC will happily accept returns due to change of mind as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, and in resellable condition. Return shipping will be paid at the customer's expense. Once returns are received and accepted, refunds will be processed. We will notify you once this has been completed through email. PedalCell LLC will refund the value of the goods returned but will NOT refund the value of any shipping paid.
2. Warranty Returns
PedalCell LLC will happily honor any valid warranty claims, provided a claim is submitted within 2 years of receipt of items. Valid warranty claims cover product usage within the provided installation and usage guidelines. Customers will be required to pre-pay the return shipping, however, we will reimburse you upon successful warranty claim.
Upon return receipt of items for a warranty claim, you can expect PedalCell LLC to process your warranty claim within 7 days. Once the warranty claim is confirmed, you will receive a replacement or repaired item sent to you. If replacement or repair is not possible, an equivalent product will be provided or a refund will be processed.